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Twitter Lists go AWOL: Do you own your database?

Posted on : 01-12-2009 | By : Sarah Thomas | In : Carve Consulting Australia, Digital Engagement, Twitter

Tags: , , , , , , , , , , ,

Over the last few hours we’ve seen the newish Twitter lists feature disabled and vanish from our screens only to return again apparently completely back to normal. It caused ‘Twitter Lists’ quickly became a high trending topic and quite a lot of concern for many.

During the outage I spent some time meeting with Brenton Cannizzaro from an amazing digital agency in Adelaide, enpresiv, which came about entirely from a Twitter connection and my inclusion on one of his lists. Whilst I’ve now got his business card and therefore his personal details, prior to that, the only place I had stored his details were on Twitter - if they vanished, so too would Brenton from my database.

All is obviously good now with Twitter Lists and it was only a tiny window of downtime but, it got me thinking about what would happen if:

a) Twitter lists never came back

or

b) Lists returned but some of the people on it had been deleted or altered in some way

All that hard work categorising your friends on Twitter, creating a list that had just totally vanished and there’d be little you could do about it because you don’t have any control over Twitter.

It also reminded me I’d promised to post some highlights from Trust Agents by Chris Brogan and Julien Smith so this first one fits perfectly:

The authors talk about the importance of social networks and working at connecting with people on the web as a means of increasing opportunities for you / your business / organisation.

You Live or Die by Your Database

This section discusses your own personal database of connections, the representation of your personal network in a searchable form. Even if you’re a cog in a corporate machine, if you’re not in the business of building your own database of contacts, then you have to start. Now.

…one’s personal database was an asset as valuable as gold, if nurtured and maintained.

However, they stress it is important to maintain your own database away from online platforms like LinkedIn, Twitter and Facebook.

Why?

Because you can never fully trust that your database online will be accessible, that your account will stay up, and that your data or account won’t become corrupt.

To us, storing a local copy ensures that you control the database at all times. If, as we say, you live or die by your database why would you trust a third party with its ultimate intergity.

So, the short lived AWOL Twitter Lists are back but what would happen if your LinkedIn contacts vanished? If you’d like to start your own personal database, here are some tips from the book that might help you get you started:

What should go into a personal database?

  • First name
  • Last name
  • Title
  • Company
  • Email
  • Phone number (preferably cell phone)
  • URL
  • State/Province where you reside
  • Notes

Written by Sarah Thomas, Managing Director, Carve Consulting (Australia)

  • Nice post Sarah, "Digital data doesn't exist until it can be found in two distinct locations at once" ~ quote from the late 1980's

    GMAil is an excellent choice for a contacts database. By enabling "Offline Mode" all mail and contacts are synced to the local machine. These localized files can then be captured in a local or cloud based backup scheme.

    http://www.backupify.com is the closest thing to a social contacts backup service I've seen so far (twitter backup is free, no mention of lists yet though)

    Stone tablets are also a robust form of long term information storage :D




    Cheers,

    Chris

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