Socialgraphics: “a customer-centric approach to social strategy”

The always incisive Jeremiah Owyang (who I met at the CSN Conference last year, where we were both speaking) left Forrester Research to join Charlene Li (who wrote Groundswell ) at Altimeter Group last year.. and as you might expect, they’re doing some really interesting stuff. One strand at the moment is around “Socialgraphics a [...]