The FIRM event 26 April 2012

Thanks to Emma Mirrington and Gary Franklin who invited Paul to speak at the recent FIRM (The Forum for In-house Recruitment Managers) event on 26 April 2012.

Social Media Training and Education

SM training

Social media training for individuals, teams and organisations.

Follower. Liker. Blogger. Friend.

How Facebook is trying to reconcile your Social with your Interest Graphs. First, let’s clear the social media gibberish: Social Graph? Interest Graph? To quote David Rogers, the Social Graph is a digital map that says “This is who I Know”, a place that reflects real-life social ties. On the web, these places are called [...]

Have we lost the art of conversation?

The rise of social media usage has undoubtedly changed the way we communicate, but does it mean that the art of conversation is dead? Paul Harrison gave his views on this to BBC Radio this week. He believes that rather than social media tools hampering our ability to talk, we are now able to participate [...]

Build your pro network on Twitter using LinkedIN

Having all your clients and customers following you on Twitter has always been a pain (until today). One reason for this is that you probably won’t be able to find them if they use their dog’s name or something like “TheBrain55b1″ to log on Twitter. The other reason is that you don’t need to follow/be [...]

The New Twitter

Lovely film launching The New Twitter, which of course we’re all very excited about. Not been upgraded yet? Login to this app that will DM you the moment Biz Stone gives you the OK. And if you really can’t wait to know all there is to know about it, Tim Bradshaw has just published a [...]

The Average Age of a Twitter User?

Well, the average age of a Twitter user is 39 years old The Average Age of LinkedIn User? 44 And the Average Age of Facebook User? 38 This and a bunch of other social media insights on this infographic from the tweeps at Flowtown: click here for the full hi-res version.

A URL shortener for your brand.

The customised URL shortener we created for National Tourist Office VisitBritain is really beginning to take off. Why should you do the same for your brand ? It looks cool, right ? But there is of course more than a geeky guilty pleasure behind this idea. Here’s how Coke describes its URL shortener, http://cokeurl.com/: “As [...]

The Twitter Movie

Sure to be part of an infinitely longer series…

La Poste delivers real-time customer service via Twitter

Let’s say you just sent a DVD to one of your friends and would like to be informed about how this is going. In addition to a classic phonecall or customer service website visit, you can now follow your mail journey on Twitter with La Poste. The process is as innovative as it is simple. [...]